How can I upgrade my Sign.Plus account?

Sign.Plus offers a range of subscription plans tailored for individuals and teams. To upgrade your plan, follow these instructions.

Will my monthly or annual subscription be renewed automatically?

Yes, your subscription will automatically renew each month for monthly plans, and annually for yearly plans. If you need to make any changes to your plan, please contact our Support team for assistance.

What does a Certificate of Completion include?

A Certificate of Completion is a comprehensive document that encompasses an audit report detailing pertinent information about all document recipients, the status of the document, the date and time of completion, the name and email address of the sender(s), as well as the names and email addresses of the signer(s). Furthermore, it contains the signatures of the signer(s), their respective IP addresses and locations, and tamper-proof time stamps indicating the exact moments when the document was sent, viewed, and signed. Learn more from our Help Center article.

Do my recipients need a Sign.Plus account to sign documents?

No, once a signature request is dispatched, recipients receive an email inviting them to review and sign your document whether they are registered with Sign.Plus or not. Learn more from our Help Center article.

Does Sign.Plus offer Qualified Electronic Signatures (QES)?

Yes, Sign.Plus offers Qualified Electronic Signatures (QES), providing the highest level of security and legal recognition under both the eIDAS Regulation (EU) and ZertES (Switzerland). QES verification is available on all plans and costs $5 per recipient, billed as credits (packs of 10 to 1000).

How many SMS/WhatsApp signature requests are included in my plan?

Sending signature requests via SMS or WhatsApp is available on Professional plans and above. Each plan includes a monthly quota per seat: Professional 10, Business 30, and Enterprise 150 SMS/WhatsApp deliveries.