PHIPA-Compliant eSignatures for Ontario Healthcare
Protect Personal Health Information Across Every Signature Workflow
Collect legally binding patient consents, authorizations, and healthcare forms with PHIPA-aligned secure eSignature workflows. Available on Enterprise with Advanced Security Controls and a signed PHIPA Agent Agreement.
Modernize Patient Consent and Healthcare Forms
Give patients and staff a secure, mobile-friendly signing experience without adding paperwork or slowing down care.
No clipboards: Less paperwork and reduced waiting times.
Mobile-friendly signing: Convenient for patients on any device.
Fewer errors: Electronic forms reduce typing errors.
Faster billing: Quickly processed, ensuring timely payments.
PHIPA Compliance & Security Deep-Dive
Built-in PHIPA-aligned controls, including a signed PHIPA Agent Agreement on eligible Enterprise plans, unlimited secure form templates, advanced hashing technology ensuring tamper-proof documents, comprehensive audit trails for complete transparency, and Canadian data residency options.
Only the right staff access PHI
Manage your healthcare workforce with our PHIPA-aligned e-signature platform: add or remove users, establish managerial hierarchies, enforce two-factor authentication, enable Single Sign-On (SSO), and restrict personal health information to authorized personnel based on role.
Tamper-Proof Audit Trails
Comprehensive tracking of who views, edits, or accesses patient information, providing accountability and compliance verification.
Sign.Plus uses cryptographic methods to confirm document integrity, ensuring your electronic forms have not been altered or tampered with.
Keep Processing and Storage in Canada
Eligible Enterprise customers can select a Canadian data residency location, including Toronto. PHIPA does not require personal health information to remain in Ontario, so this is a configuration choice organizations can make based on their own requirements.
Backup and recovery processes remain in place regardless of the selected residency location.
Verify every signer identity
Add an extra authentication layer that confirms each signer’s identity before they ever view your document, blocking unauthorized access and preventing fraudulent approvals.
Sign.Plus gives you three flexible verification options, ID check with facial matching, a sender‑defined passcode, or a one‑time SMS code, so you can tailor security to every workflow while keeping the signing experience fast and effortless.
How to Enable PHIPA Alignment in Sign.Plus
PHIPA alignment uses Advanced Security Controls together with a PHIPA Agent Agreement for eligible Enterprise accounts.
Open Settings
Log in to your Sign.Plus dashboard, then open Settings to begin configuring your organization's PHIPA compliance controls.
PHIPA alignment is available only on eligible Enterprise accounts with Advanced Security Controls enabled.
Open Security
From Settings, select the Security tab to access your organization's compliance controls.
Request the PHIPA Agreement
The Regulatory Compliance panel lists every healthcare compliance option available to your account, including PHIPA.
Select Request next to PHIPA Agent Agreement (Canada Only).
Complete and submit the agreement for validation. Once validated, PHIPA status is reflected in the Regulatory Compliance panel.
Embed E-Signatures Into Your Existing Tools
Sign.Plus also provides a robust API designed specifically for healthcare. Integrate secure electronic signature functionalities into your existing healthcare applications, streamlining workflows and enhancing compliance with minimal effort.
PHIPA eSignature Use Cases for Ontario Healthcare
Patient consent management
Telehealth consent and authorizations
Insurance claims and authorizations
Treatment and prescription authorizations
Staff policies and training acknowledgments
Consent for medical procedures
PHIPA eSignature FAQ
What is PHIPA?
PHIPA, the Personal Health Information Protection Act, is Ontario's health-data privacy law governing how personal health information is collected, used, disclosed, and protected.
Is Sign.Plus PHIPA compliant?
Yes, Sign.Plus supports PHIPA-aligned workflows for eligible Enterprise organizations that enable Advanced Security Controls and sign a PHIPA Agent Agreement.
How do I activate PHIPA compliance in Sign.Plus?
Choose an Enterprise plan, activate Advanced Security Controls, request and sign the PHIPA Agent Agreement from Regulatory Compliance settings, and complete the agreement validation process. Once validated, the PHIPA status is reflected in your account.
Do I need a BAA for PHIPA?
No. A Business Associate Agreement (BAA) is used for HIPAA. For PHIPA, eligible customers sign a PHIPA Agent Agreement instead, reflecting Sign.Plus's role as an agent under PHIPA section 17.
Does Sign.Plus offer Canadian data residency?
Yes. Eligible Enterprise customers can select a Canadian data residency location for Sign.Plus, including Toronto. PHIPA does not generally require personal health information to remain in Ontario, so organizations should choose residency settings based on their own requirements.
Modernize Ontario healthcare paperwork with PHIPA-compliant secure eSignatures
Enterprise
Custom Solution
Start using PHIPA-compliant electronic signatures today
Create an Enterprise account, activate Advanced Security Controls, request and sign your PHIPA Agent Agreement, and start managing healthcare signature workflows securely.
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Confederazione Svizzera
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Swiss Confederation
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